Privacy Policy

When you use Ngepost, we collect information in the following ways:

• Account Information: When you sign up or log in using Google OAuth, we collect your name, email address, and profile picture.
• Usage Data: We collect information about how you use our service, including posts scheduled, content generated, and features used.
• Device Information: We automatically collect information about your device, including IP address, browser type, and operating system.

• Account Information: When you sign up or log in using Google OAuth, we collect your name, email address, and profile picture.
• Usage Data: We collect information about how you use our service, including posts scheduled, content generated, and features used.

We use your information to:

• Authenticate and manage your account
• Provide social media scheduling and AI content generation services
• Process payments and manage billing
• Send important updates about your account and our services
• Improve our services and develop new features
• Ensure security and prevent abuse of our platform

Your data is stored securely using Neon's serverless PostgreSQL infrastructure, which provides industry-standard security measures including:

• Encryption at rest and in transit
• Regular security audits and monitoring
• Access controls and authentication requirements
• Secure data backup and recovery procedures

When you connect your social media accounts to Ngepost:

• We access only the information necessary for posting and scheduling content
• We store your connected platform credentials securely through our integration partner (Upload-Post)
• We do not access or store your personal social media passwords
• You can disconnect your platforms at any time through your account settings
• We may collect metadata about your scheduled posts (timing, platforms, content type) to provide our services

When you use our AI-powered content generation features:

• We process your prompts and content inputs to generate AI-assisted content
• AI-generated content is stored in your account so you can access and edit it
• We may use anonymized data to improve our AI models and services
• You retain full ownership of all AI-generated content you create
• AI suggestions are generated based on your input and do not represent personal data processing

We use third-party services to provide our platform:

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data in a structured format
• Data Minimization: We only collect data necessary for service provision
• To exercise these rights, please contact us using the information provided below.

We retain your data for different periods depending on the data type:

• Account Information: Retained while your account is active and for a reasonable period after account closure
• Usage Data: Retained for analytical purposes, typically up to 2 years
• Generated Content: Retained until you delete it or close your account

• Account Information: Retained while your account is active and for a reasonable period after account closure
• Usage Data: Retained for analytical purposes, typically up to 2 years
• Generated Content: Retained until you delete it or close your account

Our website may use cookies and similar technologies to:

• Maintain your login session
• Remember your language preferences
• Analyze website usage for improvement
• You can manage cookie preferences through your browser settings.

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

We do not sell, trade, or engage in commercial transactions involving your personal data. Data may be shared with third-party service providers who assist our operations, bound by strict confidentiality agreements.

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page and updating the "Effective Date."

For significant changes, we will provide additional notice via email or through our application.

If you have any questions about this Privacy Policy or our data practices, please contact us: